LG Electronics has deployed cleaning and guide robots at South Korea’s Incheon International Airport as part of a trial service. The guide robots, which are powered by the firm’s self-developed voice recognition platform, can understand Korean, English, Chinese, and Japanese. They are also connected to the airport’s main server. They can answer visitors’ questions, show flight schedules and maps of the airport via a screen, and if needed, escort the visitor to their departure gate.
The cleaning robot can dodge obstacles and has optimized autonomous driving technology for use in the airport environment, the company said. It also has the airport’s map in its database and will choose the best route for cleaning. LG has deployed five of each of the robots to navigate the airport. Prior to the trial service, the South Korean company conducted field tests in February for five months to reduce contingencies and noise.