The benefits and pitfalls of making the switch
Trying something new or implementing a change can be scary. A new hobby, a new puppy, a new exercise routine—what if you’re not good at it? What if you fail? New endeavors can be extra intimidating to try in your workplace, especially if it’s in an area where you don’t feel prepared or apt to figuring things out, such as with tech or software. But if you manage any kind of cleaning operation, adopting an effective software program to help you run your organization is really the only way to stay relevant in today’s market. While making that big of a change may seem daunting, if you can find the most effective cleaning software for your type of operation, it will revolutionize the way you do your work. The imperative word there is “if.”
WHAT TO CONSIDER
Finding the most effective cleaning software for your particular niche in the cleaning world may be harder than you think. While there are many benefits to adopting a software solution for your cleaning operation, there are just as many pitfalls if you don’t choose the right one. Don’t let that stop you—the most effective, productive, and successful cleaning organizations are using software solutions to run every aspect of their enterprise.
If any of the below scenarios are affecting you and your operation, the positive benefits that software can bring to your business may be worth exploring:
- If you spend more time putting out fires than managing your operation
- If your employee turnover is too high
- If you have trouble communicating with your staff, your stakeholders, or your customers
- If you have difficulty tracking employees, and assuring tasks are completed
- If you are having a hard time justifying the importance of your work
- If you feel the need to lower your bids to win more cleaning jobs
- If you feel like there aren’t enough hours in the day to get everything done
If any of these scenarios apply to you, then you may need cleaning software. Let’s look at the top three essential benefits and three pitfalls when searching for the most effective cleaning software program.
Even if you’re the most organized person on the planet, a software solution designed to handle your cleaning business will alleviate a lot of the items on your plate, which can free up your time in ways you haven’t even thought about.
Benefit #1: Handheld Organization
Even if you’re the most organized person on the planet, a software solution designed to handle your cleaning business will alleviate a lot of the items on your plate, which can free up your time in ways you haven’t even thought about. Whether it’s a scheduling process, inspections, timekeeping and financials, communication channels, or inventory ordering, the right software solution can organize each piece so that it isn’t necessary to do it manually with a paper calendar, sticky notes and a PC. You also want to look for cloud-based software so you can manage your operation from the field. Using the cloud allows you to move as you need to and not remain chained to your office chair.
Benefit #2: Apps for Success
Most up-to-par cleaning software solutions offer a variety of apps to make your day-to-day process even easier. Whether it’s a client portal to communicate with your customers and stakeholders, a messaging app to be in constant contact with your cleaners, a workloading app to make sure you’re following the ISSA standards set for your type of cleaning, or an inspections app to handle every detail of post-cleaning evaluation, the best cleaning software programs have app options that work with any smart device. With apps like these, you can literally run your business anywhere.
Benefit #3: True Work Management
Maybe you feel like you have too many plates spinning in the air, and if you miss something, they’re all going to fall. This is where a great cleaning software program can really help you turn things around. You can execute work orders, create and perform inspections, order inventory, document employee timekeeping with geofencing, manage your calendar, develop location task lists, print invoices, tabulate reports, and maintain contact information for everyone associated with your operation. With this type of management assistance, it becomes less likely that you will leave the success of upcoming responsibilities to chance.
When researching the troubleshooting resources provided by a software company, make sure that you’re comfortable with the level of customer service provided.
Pitfall #1: It Can Be Expensive
There are some software solutions out there that are too expensive for most budgets. Most software companies work their pricing around each company they contact, but you want to make sure you avoid scam sites that offer you everything for an amazingly low price. The best products out there are those priced in the mid-range. Furthermore, the size of your company may help you decide the software you need, but it remains important to plan on budgeting for an effective cleaning software option.
Pitfall #2: Too Many Options
If you’re new to using a software solution to handle a part of your business, incorporating a program that has too many bells and whistles will be overwhelming—especially if the company you choose doesn’t provide troubleshooting. The best type of software program can be customized to handle everything your organization needs. This would include how intuitive you need the program to be, what specifications are necessary for your system, etc.
Pitfall #3: Help When You Need It
When researching the troubleshooting resources provided by a software company, make sure that you’re comfortable with the level of customer service provided. It is crucial that you are able to get answers when you need them over email or an automatic call. The software company should be able to provide you with personal, one-on-one customer service using whatever means of contact works best for you.
Making the change and implementing a janitorial management software does not have to be scary and can have a profound and positive impact on the overall success of your cleaning organization. With the right program in place, you can increase your efficiency, produce better results, and achieve your budgetary goals.
By Jill Kegler, Director of Business Development, Double A Solutions, LLC and Lynn Barnett, Content Writer, Double A Solutions, LLC