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Adapting to Growth through Innovations in Commercial Laundry Dosing


September 9, 2019


After 10 consecutive years of growth in the US hospitality sector, it’s expected that around 1,000 hotels are to be built in America during 2019, adding approximately 116,000 rooms to the nation’s current 5.4 million. While this is good news for US tourism and the economy as a whole, operators in America’s 40 billion dollar commercial and on-premise laundry industry face significant obstacles as they attempt to remain competitive in an ever-challenging marketplace.


Among such challenges for commercial laundries are water costs, which represent more than 50% of the total operating expenditure in a typical laundry. Those in laundry management may be familiar with issues around water, energy and chemical spending, which can all be effectively minimized by making the right choice when selecting detergent and dosing equipment.


Poor-quality systems can also have a long-term impact on profitability because, although a laundry may be providing a superior service that will help to attract and retain customers, quality services can be quickly undermined by an extended period of unplanned downtime resulting from equipment failure. Such an impact on revenue could be permanent, as customers may choose to use another service and not return in the future.


These challenges all point to the importance of efficiency, consistency and reliability in professional laundry dosing and control equipment for the running of a successful operation, along with a focus on innovation in order to rise above the competition.



There are companies today that have been at the forefront of commercial and on-premise laundry dosing and control technology, and their history of innovation continues with internet-enabled systems that are now able to connect operators to their equipment in entirely new ways through the Internet of Things (IoT).


Such intelligent centralized dosing systems can be capable of dosing detergent and fabric softener for up to 10 washer extractors across multiple premises, with modular designs that allow the systems to be easily expanded to accommodate additional machines.


Remote connectivity platforms can also give users control over their entire laundry dosing operation, delivering “data on demand” and allowing them to program machines and manage dosing from any location worldwide via PC, laptop, smartphone or tablet. With access to real-time data such as chemical consumption, formulations and wash loads on demand, users can adjust programs to reduce detergent usage, while a low-level alarm feature means faults can be identified and actioned quickly in order to prevent or minimize downtime.


Available as peristaltic or pneumatic pump systems, remote connectivity platforms can include ‘proof of dosing’ flow meters, which guarantee the correct dose, regardless of chemical viscosity or tube degradation. This guarantee means operators can manage chemical costs and avoid having to store excess product on site, which can be particularly beneficial for smaller laundries where access to more space can be crucial.


As IoT plays an ever-important role in the industry, innovative companies on today’s market are busy integrating remote connectivity platforms that dose and control solutions across the cleaning and hygiene sector. In the long term, there is huge potential for this technology to be implemented in countless forms of automation equipment. In the short term, for commercial and on-premise laundry managers, this innovation means they can take greater control of their chemical consumption and energy use while increasing efficiency for faster, more cost-effective turnover of their workload.